Privacy Policy

This Privacy Policy explains how Which Floor Realty Pvt. Ltd. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you use our website, register with us, make a purchase, or communicate with us. By using our website or services, you agree to the practices outlined below.

1. Information We Collect

When you make a purchase, register, contact us, or use our website, we collect personal information you provide, such as:

• Name
• Email address
• Phone number
• Billing / Shipping address

Additionally, when you browse our website, we automatically collect your device’s IP address, browser type, and operating system to help us understand your preferences and improve user experience.

With your explicit permission, we may also send you email marketing communications about our services, new offerings, and updates.

2. Consent

How We Obtain Your Consent

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange a delivery, or return a purchase, we assume your consent to collect and use that information for that specific purpose.

For secondary uses, such as marketing, we will ask for your explicit consent or provide you with a clear option to decline.

Withdrawing Your Consent

If you change your mind after opting in, you may withdraw your consent for us to contact you or continue using your information at any time by emailing us at:
info@whichfloor.in

3. Disclosure of Information

We may disclose your personal information in the following circumstances:

• Legal requirements: If required by law or if you violate our Terms of Service.
• Third-party partners: We may share your information with verified partners (such as space providers) to deliver services you have availed.
• Promotions and offers: With your consent, we may share information with select third parties for offers or promotions.

With your permission, we may also use your name, likeness, and personal characteristics for advertising and promotional purposes.

4. Third-Party Services

Third-party service providers collect, use, and disclose information only as necessary to perform services for us. Once you leave our website, their privacy policies apply.

5. Links

We are not responsible for the privacy practices of third-party websites linked from our site.

6. Security

We implement reasonable safeguards including encryption, firewalls, and restricted access to protect your information.

7. Cookies

We use cookies to maintain user sessions. Cookies do not personally identify you on other websites.

8. Age of Consent

By using this site, you confirm that you are at least the age of majority in your jurisdiction.

9. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Continued use of the website constitutes acceptance.

10. Grievance Redressal Officer

For any grievances regarding our privacy practices, please contact:

Mr. Prakhar Khandelwal
📧 info@whichfloor.in